First, I would not recommend this company. They showed up late, and charged me for an hour to get my home when MapQuest clearly stated it took only 25 minutes. they told me one worker called in sick. I explained that this home would require at least three men. They didn't have enough boxes, they didn't have adequate supplies. They didn't send a large enough truck. Halfway through the move we had to call and beg for another truck to finish the job. It took 10 hours. It was a complete and total rip off! . When I tried to rectify this with the owner's wife, she was very rude and unprofessional. The only thing good was the two workers were very nice and kind.
UPDATE: I've been asking Roy to call me since this incident happened and he wouldn't even give me a courtesy phone call...his choice of communication has been email. It wasn't until he saw my review. and called me this morning THREATENING to sue me in the amount of $6,000 if I didn't take my review down and that I had 24-hours to do so. Everything I've stated above is factual information sir
I wish I could give less than 1 ⭐️. When I initially called to inquire about the move, Jessie assured me that my items would be professionally wrapped and moved, 3 men +truck $125/hr. The day of the move the invoice showed $130/hr and the lead mover told me they sent an extra guy so deal with the extra $5/hr. I contacted Jessie and she stated it was a billing error. Immediately into my move the unprofessional movers (I found out were day laborers) were moving my couch, 55" curve tv, and mattresses out without covering them. I contacted Jessie who agreed they shouldn't be doing that and said she would call Steve (lead mover) nevertheless, the kept doing what they were doing. When I got to my new place TV, sectional couch and door to bedroom was damaged and Roy Nagel, the owner doesn't want to replace my items!!! He said VIA EMAIL the guys did cover my items when I sent him pics showing otherwise!!! AVOID THIS MOVING COMPANY AT ALL COSTS!!!!! Roy is very nasty, mean and rude on top of running an unprofessional business.
They made my move super easy, nothing broken and I was worried about that. these guys are quick and efficient. Yes I would use A-Line again. Highly recommend
when you are moving cross country like I did this time to Florida, it is very hard to try and pick a company to move you because you just have no idea what kind of service you will receive. But I can honestly say I don't regret hiring these people. From the guys that moved me to the office staff they are great. Took a lot of stress off of me. Thank you great job!!!
Worst experience in my life. This company over charge me from start to finish. This are facts, not my opinion and I have receipt to prove it. When I paid the down payment of $130.00 they was nice to me. The day they show up to my home at 11:15am they changed me from 10:30am. I called the office they, was rude and got smart with me. Cause they already had my Deposit $130. The only thing they told me up front was its non refundable after 24 hours. They fail too mention, I still have to pay them even tho they finish working. And bill me for 2 extra hours just because they can. 2nd the workers work approximately 5 hours and bill me for 7 hours. 3rd the workers finish at 2:59pm and that charge me till 3:20pm. So do there math start time 10:30am finish at 3:20pm and they bill me for 7 hours and 15 minutes. So when the workers show paper work. I ask him you guy just literally rob me with out a weapon. I can't believe this, I have to pay for you guys, to come to my home and pay for you guys to go home. I would only recommend this hidden price company to people you definitely don't like... SO BEWARE...
A Line Movers Inc is a US Moving Company based in Highland, Indiana. A Line Movers Inc is located at 9906 Express Dr, Highland, IN 46322, USA.
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